Free Delivery Terms

Orders are usually processed within one working day and then shipped the following working day of us receiving payment. You should expect delivery in 3 to 5 working days.

Any orders under 50.00 GBP net will incur in a 7.50 GBP delivery charge subject to order status. Any orders over 50.00 GBP net will not incur a delivery charge subject to the whereabouts of the buyer.

We ship to the United Kingdom in line with our standard online shop postage charges. We are unable to accept International Orders via our web site.

Deliveries to the Channel Islands, Northern Ireland, Isle of Man, Isle of White, Orkney, Shetland and Scottish Isles or Highlands may incur an extra Delivery Charge. Please contact us for more information.

Orders received before 12 noon generally get processed the same day. All goods will be delivered within the statutory performance period of 30 days (from the date of payment).

It is the customer's responsibility to ensure that their supplied address details are correct at time of purchase, as we cannot be held responsible for incorrect or non-delivery due to customer error.

All packages are safely wrapped with appropriate packing materials. In the unlikely event of breakages in shipping, please notify us within 48 hours. We will supply replacements free of charge, or- if we are unable to replace the items- a full refund to the value of the damaged item(s).

If you have any enquiries in regards to your orders, please contact us on any of the following means

LivePerson chat

Please use the LiveChat icon on the right of the page.

Call us:

0844 999 2427

E-mail us

[email protected]


CIBS Hygiene Ltd,

Unit 1, 20 - 22 Union Road



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